Support for the Government Statistical Service (GSS)
The support and services which were provided to the GSS by the Best Practice and Impact (BPI) team, the Good Practice Team (GPT), and the GSS Capability team are now provided by other teams. You will still be able to access support, but you will need to direct your query to the relevant team.
Quality of analysis, statistics, or data
If you have a question about the quality of analysis, statistics, or data the Data Quality Hub can help. You can contact them at DQHub@ons.gov.uk.
Best practice for scoping, building, and assuring analytical models
If you need advice about the best practice for scoping, building, and assuring analytical models, you can contact GSSHelp@statistics.gov.uk. Please mark your email for the attention of ‘Analysis Standards and Pipelines’ in the subject line.
Reproducible analytical pipelines (RAP)
For support with RAP or workflows you can contact GSSHelp@statistics.gov.uk. Please mark your email for the attention of ‘Analysis Standards and Pipelines’ in the subject line.
User engagement
Your user engagement champion will be able to offer support and guidance on user engagement. You can find information about the champion for your department on the GSS User engagement champions page.
You can also contact the Engagement Hub for support at External.Affairs@ons.gov.uk.
Harmonisation
You can find lots of information about Harmonisation on our website. Visit the Harmonisation page to access published guidance and support.
If you have a more specific question or need more support, the GSS Harmonisation team can help. You can contact them at Harmonisation@statistics.gov.uk.
Training courses and access to the Learning Hub
For information about the Government Statistical Group (GSG) Induction or Foundation courses, please contact the GSS Careers team at GSS.Careers@ons.gov.uk.
For information about training courses and help with accessing the Learning Hub, please contact the Data Science Campus team at Data.Science.Campus.Faculty@ons.gov.uk.
Government Statistical Group (GSG) membership
If you have any questions about GSG membership, please contact the GSS Careers team at GSS.Careers@ons.gov.uk.
Analytical Literacy and the Online Skills Tool
If you have any questions about Analytical Literacy or the Online Skills Tool, please contact the Analysis Function Central Team at Analysis.Function@ons.gov.uk.
Other support
If you need support on any other subject, please continue to use the online guidance and resources available in the Guidance Hub. You can also contact GSSHelp@statistics.gov.uk for more help and advice.