GSS User Support and Engagement Resource (USER) hub

The User Support and Engagement Resource (USER) hub is a central resource to help producers of statistics develop the knowledge, skills and techniques needed to engage effectively with their audiences.

This page is the first step in the development of the USER hub, bringing together best practice and guidance to promote effective user engagement.

The USER hub is working closely with the GSS user engagement champion network and producers of statistics to implement the User Engagement Strategy for Statistics. As the delivery of the strategy progresses, we hope to expand the USER hub to provide a more comprehensive support service for all producers of statistics across the UK.


Get in touch

If you have any questions about the USER hub, User Engagement Strategy or would like to get involved as a user engagement champion for your organisation, please contact the USER hub at

Want to know more about the implementation of the strategy in your organisation? Head to the GSS user engagement champion webpage to find your organisation’s representative.