Users first: making Driving Theory Test accessible
- Date
- 17th June 2025 2:00 pm to 3:00 pm
- Venue
- Online webinar
- Book now
Join the Government Digital Service at this spotlight webinar to learn how user-centred design helped DVSA (Driver and Vehicle Standards Agency) to make the driving theory test accessible for the British Sign Language (BSL) users.
This is an inspirational story of delivering a huge improvement to a public facing service, challenging understanding of digital accessibility and adapting research approaches to be inclusive.
User-centred design is a core concept of the digital transformation and Modern Civil Service agenda: at the end of the day, it is the citizens we all work for and should be aiming to satisfy.
Register for this event
This webinar will be of particular use to Senior Civil Servants, but everyone with a Civil Service email is welcome to attend. You can register for this event using the ‘Book now’ button above.